Over 40 Years of Industry Experience

Refund/ Cancellation and Terms Policy

  1. When ordering more exotic currencies, additional delivery time may be required. If we are currently out of stock, a Representative will contact you by email or phone with all available information and we will make every attempt to fill your order.

  2. The foreign exchange market has frequent changes in the value of individual currency. We strive to provide our customers with competitive exchange rates. We reserve the right to cancel any order if exchange rates greatly fluctuate. While extreme fluctuations are infrequent, we will contact you and offer the best possible currency exchange for the US Dollar amount ordered or, upon your request, cancel the order entirely.

  3. All transactions are final. If a refund is requested, the current buyback exchange rate for that day will be used. This exchange rate is usually lower than the sell rate.

  4. Foreign Currency Exchange Services has formed relationships with credible exchange institutions all over the world. Because we remain independent from these institutions (and do not act as an agent for any entity), we are in a unique position to provide our clients with access to highly competitive exchange rates and services catered to their particular needs.

  5. You shall be fully responsible for any decisions you make, and such decisions will be binding upon only you, based solely on your evaluation and needs.

  6. Travel accessories have a 15-day return policy. Receipts and unused items are required for a full refund.

  7. We buy back paper currency only. Please, no coins. This is due to the low value and high shipping costs of coins.